My résumé.

A quick overview of my technical experience, home lab work, projects, and the skills I'm building as I work toward a career in IT.

Kameron Edl

Aspiring IT Support Technician

TechByKam icon

Professional Summary

Entry-level IT support professional with hands-on experience troubleshooting Windows, macOS, Linux, iOS, and Android devices, along with hardware, printers, networking, and virtualization. Built and maintain an enterprise-style home lab using Proxmox VE, TrueNAS, Windows Server, Active Directory, DNS, DHCP, VPN, and self-hosted services. Known for learning quickly, documenting work clearly, and helping users solve technical problems.

Professional Experience

Target — Fulfillment Expert

Bradenton, FL · August 2025–Present
  • Operate Zebra handheld devices, MyDevice applications, RFID scanners, printers, and enterprise retail software.
  • Troubleshoot device, login, printer, connectivity, and application issues to reduce workflow interruptions.
  • Assist coworkers with technology-related issues while maintaining productivity, accuracy, and customer service.
  • Adapt quickly to new software, procedures, and digital workflows in a fast-paced environment.

Technical Support Experience

  • Provide remote and in-person support for Windows, macOS, Linux, iOS, and Android devices.
  • Build, repair, upgrade, and configure desktops, operating systems, drivers, applications, and peripherals.
  • Diagnose Windows performance issues using Task Manager, startup optimization, updates, cleanup, and malware remediation.
  • Configure Zebra label printers and resolve driver, print-server, and connectivity issues.
  • Support Apple devices with setup, backups, account configuration, data transfers, and troubleshooting.

Technical Projects

Enterprise Home Lab

Built and maintain a Lenovo ThinkStation P920 running Proxmox VE with Windows and Linux virtual machines, TrueNAS storage, Plex, web hosting, game servers, VPN access, DNS, DHCP, firewall rules, and remote administration.

Windows Server Active Directory Lab

Built a Windows Server domain environment to practice user account management, password resets, Group Policy, DNS, DHCP, and domain administration.

TechByKam Portfolio

Built and deployed techbykam.com using GitHub Pages, HTML, CSS, Git, custom DNS records, and HTTPS to document projects and technical growth.